Privacy Policy

Last updated: January 15, 2025

This Privacy Policy explains how Neuranexus Inc. collects, uses, and shares your information when you access our site or services, and outlines your privacy rights and protections. By using our site or services, you consent to the collection and use of your data as described in this policy. This policy applies to all platforms provided by Neuranexus Inc., including websites, mobile sites, products, apps, and other services that reference this policy. We recommend reviewing the policy carefully, as we may update it from time to time. Your continued use of the site, services, apps, products indicates your acceptance of the practices outlined in this Privacy Policy. We reserve the right to modify the terms of this policy at any time and will take reasonable actions to obtain your consent if required for processing your personal information. It is important that you read this Privacy Policy carefully before using the site or services, or providing any information. By doing so, you acknowledge and accept the practices outlined in this policy.

Type of Information collected
When you interact with our site or services, we collect various types of personal information, such as your name, email address, phone number, and mailing address. This information is typically provided by you when you create an account, fill out forms, or interact with certain features of our platform. Additionally, we may collect data on your usage of the site, including browsing behavior, search queries, time spent on specific pages, and other activity metrics. This helps us understand how users engage with our services, identify areas for improvement, and enhance your experience. We may also collect technical data about the device you use to access the site, such as your device's type, operating system, browser, and IP address, along with geolocation data to offer location-based features and services.

Device Tracking and Storage
To enhance your experience on our site, we use local device storage, such as cookies, and other tracking technologies to remember your preferences, analyze site usage, and provide personalized content and ads. These technologies allow us to track how you interact with the site, helping us identify patterns and improve the functionality of our services. Cookies, for example, may store information about your session, including login details or language settings, to make your next visit more seamless. Additionally, we use web beacons and other similar technologies to track page views, clicks, and other actions within the site. These tools are integral to our efforts to tailor the content and advertisements you see, based on your usage behavior and preferences.

We may collect and share your information with third parties that provide services such as technical maintenance, market research, community management, and payment processing. When you make a purchase on our site, your information may be forwarded to third parties for payment processing, order fulfillment, and address verification. Additionally, if you provide information in areas managed by third parties, it may be used by both us and those third parties according to their policies. We may also share your data with advertisers to serve tailored ads, though we are not responsible for the actions or policies of these third parties. We use cookies and other tracking technologies to monitor activity on our site, improve services, and enhance your user experience, including remembering preferences like login details and language choice. These cookies are essential for delivering requested services and ensuring account security.

Use of data:
We use the personal data we collect to provide and improve the services you request, such as facilitating your account management, delivering the content you've subscribed to, and completing transactions. We may also use this data to send you promotional messages, updates, and notifications about new features or offers. Your information may be shared with third-party partners who assist in operating the site, such as payment processors, marketing affiliates, or customer support services. These third parties are only granted access to the information necessary for them to perform their tasks and are required to maintain the confidentiality of your data. In some cases, we may also share aggregated, non-personally identifiable data to analyze trends, improve our platform, or target ads more effectively.

We reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any lawful business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers. Unless otherwise specified on the Site or Service, we may sell or share information about you and your devices, including but not limited to your Registration Information and other personally identifiable data, with our affiliates, subsidiaries, and selected companies that may offer products or services. If you do not want your personally identifiable information shared with third parties, you can contact our office for assistance. If you wish to stop receiving future commercial messages, follow the unsubscribe instructions in the message. However, you may still receive transactional or account-related communications. If you have registered on the Service, please use the provided mechanisms or contact details to update your account preferences or information to ensure they remain accurate. If no such mechanism is available, you can also contact tour office with your changes.

As our business evolves, we may buy or sell various assets, and in such cases, the information about users of our Site or Service may be transferred as part of the assets. We also reserve the right to identify you through your Information and combine or merge it with anonymous or non-personally identifiable data about your behavior, device, or location for lawful business purposes. We may share such data with third-party partners involved in co-branded promotions, service providers handling tasks like website hosting, payment processing, customer service, and other related services. Additionally, as permitted by law, we may disclose personal data during business reorganizations, mergers, sales, or other transitions, including in bankruptcy or similar proceedings. In addition, we may use and disclose your information as necessary or appropriate to comply with legal processes or laws, including those outside your country of residence. This may also involve responding to requests from public and government authorities, enforcing our terms and conditions, and protecting our rights, privacy, safety, or property, as well as that of our affiliates or others. Additionally, we may use and disclose your information in other ways after obtaining your consent.

Opt-Out Mechanism
If you prefer not to have third-party tracking technologies collect your information, you can take several steps to manage your privacy settings. Most modern browsers allow you to disable or block cookies through their privacy settings. You can also clear your cookies at any time through your browser’s settings menu. Additionally, many third-party advertisers offer opt-out mechanisms for targeted advertising, where you can manage your preferences for personalized ads. Please note that disabling cookies may impact your ability to use certain features of our site, and some services may not function as intended without the use of these technologies.

Security and Notification
We take your privacy and security seriously, implementing industry-standard practices to protect your personal information from unauthorized access, alteration, or destruction. This includes the use of encryption, secure servers, and firewalls to safeguard data transmitted over the internet. Despite these efforts, no security system is foolproof, and we cannot guarantee complete protection against security breaches. In the event that a data breach occurs, we are committed to notifying affected users promptly, in accordance with applicable laws and regulations. We may notify you via email or through the site itself, providing guidance on the steps you can take to secure your information. Additionally, we continually monitor our systems for vulnerabilities and employ regular security audits to ensure that your data remains protected.

California Customers Privacy Rights
California residents are entitled to several privacy rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include the ability to request access to the categories of personal data collected, the purposes for which it is used, and the sources from which it is collected. Residents also have the right to correct any inaccurate personal information, request its deletion under certain circumstances, and limit its use. Additionally, California residents can opt-out of the sale or sharing of their personal data and are protected from discrimination for exercising these rights. The company collects personal information, such as identifiers, contact details, and internet activity, and uses this data for business purposes, such as delivering services, responding to inquiries, and complying with legal obligations.

Use by Minors
The service is not intended for individuals under the age of 13, and the company does not knowingly collect or retain personal information from children under this age. For minors between the ages of 13 and 16, parental consent is required for the sale of their personal information, as per CCPA/CPRA guidelines. If parents or guardians believe that their child has provided personal data without their consent, they are encouraged to contact the company so that it can take the necessary steps to delete that information from its records. The company is committed to ensuring that no personal data is collected from minors without appropriate consent. The service also emphasizes that it is important for parents and guardians to monitor their children’s use of the internet and ensure that their children do not share personal information on external websites without permission. The company maintains procedures to protect children’s privacy, including verifying parental consent before collecting or using personal data from minors.

Cross-Border Transfer
Your personal data may be transferred and processed in countries outside the European Economic Area (EEA). In these instances, the company ensures appropriate safeguards are in place to protect your personal data in compliance with GDPR regulations. These safeguards may include the use of Standard Contractual Clauses or other legal mechanisms to ensure that your data is handled securely when transferred across borders. You have the right to request more information about the safeguards in place for such transfers.

Privacy Rights for Data Processing

The company may process personal data based on several legal grounds, including consent, contract performance, legal obligations, vital interests, public interest, and legitimate interests. Individuals have various rights, including the right to access, update, delete, correct, object to processing, and withdraw consent for their personal data. Additionally, individuals can request the transfer of their personal data in a structured, machine-readable format. The company is committed to respecting these rights and assisting individuals with requests, such as verifying identity and responding promptly. Individuals also have the right to file complaints with data protection authorities within the EEA regarding the use of their personal data.

We may update our Privacy Policy periodically and will notify you of any changes by posting the new policy on this page. We recommend reviewing this Privacy Policy regularly for any updates. If you have concerns or questions about the policy, or if you wish to opt-out of having your personal information shared with third parties for marketing purposes, for any updates or changes to your information or preferences, feel free to reach out to us at privacy@neuranexus.com.